All Systems Operational

Web Portal Operational
API Operational
SFTP Operational
Phone System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 19, 2025

No incidents reported today.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025
Resolved - All pending files have now been processed.
May 13, 19:07 MDT
Monitoring - We are currently monitoring the SFTP service to verify all pending data is processed.
May 13, 17:14 MDT
Identified - The issue has been identified and a fix is being implemented.
May 13, 15:08 MDT
Investigating - We’re currently addressing a service disruption that began earlier today. While resolution may take a few hours, we can confirm this is not a security-related incident.

For ongoing updates, please visit https://status.claim.md.

We appreciate your patience and understanding.

While SFTP Services remain available, processing of files will be delayed while this issue is resolved.

May 13, 15:08 MDT
Postmortem - Read details
May 13, 19:35 MDT
Resolved - The recent service outage has been resolved.

We identified that an internal testing process unintentionally triggered a widespread disruption. We’re updating our workflows to prevent this type of issue from occurring again.

We apologize for the inconvenience and appreciate your patience while we worked to restore services.

May 13, 16:28 MDT
Update - We’re currently addressing a service disruption that began earlier today. While resolution may take a few hours, we can confirm this is not a security-related incident.

For ongoing updates, please visit https://status.claim.md.

We appreciate your patience and understanding.

May 13, 15:06 MDT
Identified - We've identified the associated problem and are working to resolve it.
May 13, 14:03 MDT
Update - We are continuing to investigate this issue.
May 13, 13:18 MDT
Investigating - We are currently investigating an issue that is affecting our Web Portal and API access.
May 13, 13:18 MDT
May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.